Warranty


TSXX by Terry Schiefer has been a trusted brand for unique jewellery since 2002. We offer a lifetime guarantee on wedding and engagement rings. If you experience any issues with your purchase, please contact us at info@tsxx.jp or +81(0)927915648 - we are here to help!
If the issue is due to manufacturing, TSXX will cover any repair or replacement fees. Our warranty excludes coverage due to wear and tear and/or negligence. Within the first year of purchase we will replace side or accent diamonds that go missing if we feel that it is a manufacturing defect.
Any repairs or work not done by TSXX or the designers we carry will void this warranty. We stress the importance in choosing jewellery that is appropriate for your lifestyle.